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Site Visits for Cost Segregation: In-Person vs. Virtual Explained

Understand the difference between visit types so you can choose the approach that delivers the most value for your property.

What You Need to Know

At ETS, the site visit is one of the most important steps in delivering a high-quality, engineering-based cost segregation study. It’s where we validate the components of your property and identify every asset that qualifies for accelerated depreciation—lighting, electrical, HVAC, plumbing, flooring, specialty finishes, land improvements, and more.
When precision matters most, our engineers physically visit your property. They take measurements, capture high-resolution photographs, and document structural and non-structural components in detail. This option is ideal for:

In-person visits often uncover additional savings because our engineers can identify nuances that may not show up in owner-provided photos or videos.

For smaller or straightforward properties—or when logistics make an on-site visit difficult, we offer virtual inspections that allow our team to review your building using photos, videos, and documentation provided by you This includes:

Virtual visits still deliver strong results and keep projects moving quickly—especially valuable at year-end.

Both Options Deliver ETS-Level Accuracy

Whether in-person or virtual, you receive a fully compliant, engineer-certified study that maximizes depreciation, reduces tax liability, and stands up to IRS review. The difference is simply choosing the method that best fits your property and timeline.

If you’re unsure which approach is right for your asset, our team will evaluate your property type, complexity, and goals—and recommend the most efficient path to the highest ROI.

Why In-Person Site Visits Deliver Superior Long-Term Value

While virtual site visits are effective for smaller or straightforward properties, they do not offer the same level of precision, insight, or long-term strategic benefits as a full in-person site visit. When your Benefit Analysis (BA) is completed, it’s important to understand that results derived from a virtual review will not carry the same level of detail or defensibility as those obtained from an engineer-led on-site inspection.

In-person site visits allow our engineering team to capture nuances, building characteristics, and asset conditions that are often missed through photos or video alone—insights that are critical when developing a long-term tax strategy. This includes accurately applying the Tangible Property Regulations (TPR) to future improvements, renovations, repairs, capital expenditures, and asset dispositions. A comprehensive on-site evaluation ensures your property is positioned for continued optimization throughout its lifecycle, enabling more precise tracking of assets, better documentation, and maximized tax benefits in subsequent years.

On-Site Visit vs Virtual Site Visit Comparison Table

Category
On-Site Visit
Virtual Visit
Highest Accuracy

Ability to capture every detail of the building’s components, materials, and systems.

Strongest IRS Audit Defense

Level of defensibility if the IRS requests documentation supporting the study.

Identification of Hidden Components

Ability to inspect areas that are normally not visible on camera (above ceilings, inside mechanical rooms, structural details).

Best for Large / Complex Properties

How suitable the method is for industrial, manufacturing, hospitals, hotels, or multi-building sites.

Engineer Handles Full Inspection

Level of involvement the engineer provides without client assistance.

Scheduling Flexibility

How fast and easy it is to schedule the inspection.

Cost to Client

Relative cost considering time, travel, and resources.

Higher

Lower

Convenience for Client

Impact on the client’s time, involvement, and property access.

Client Participation Needed

Does the client need to assist with video, photos, or guided walkthroughs.

Documentation Quality

Quality and completeness of photos, videos, and measurements taken for the study.

IRS Acceptance

Whether the method is accepted by the IRS for cost segregation.

Fully Accepted

Risk May Arise

Client Liability

Who is responsible for capturing accurate building information.

Low — engineer documents everything

Higher — client must ensure accurate footage

Cost Segregation Study: On-Site vs Virtual Visit

Choosing the right inspection method is an important part of completing a high-quality Cost Segregation Study. Property owners today can choose between a traditional on-site site visit or a more convenient virtual site visit, and each option comes with its own benefits depending on the size, complexity, and timeline of the project. Our comparison table below highlights the key differences in accuracy, IRS audit defense, cost, scheduling, client involvement, and ideal property types. Whether you're evaluating the best method for a commercial building, multi-family property, or an industrial facility, this guide helps you understand which approach provides the most value for your specific tax strategy. Use this table to compare features side-by-side and determine whether an on-site or virtual site visit is the right fit for your Cost Segregation Study.

Get Your Free Cost Segregation Analysis

Which option gives better audit defense?

On-site studies provide the strongest defense, but well-documented virtual studies are still defensible—especially when completed by a licensed engineering firm like ETS.

A physical inspection where an engineer visits the property to:

  • Inspect systems

  • Document materials

  • Measure components

  • Identify hidden or complex assets

Best for:
Large, industrial, or complex buildings.

A remote video walkthrough using:

  • Live video conference, or

  • Client-recorded footage

The engineer guides or reviews the footage to classify assets.

Best for:
Standard commercial, multi-family, retail, and office properties.

Yes.
On-site inspections offer deeper visibility into:

  • Mechanical systems

  • Electrical components

  • Structural elements

  • Hidden assets

Virtual is still reliable—but slightly limited.

Yes.
Virtual site visits are fully IRS-compliant when:

  • High-quality footage is used

  • Sufficient documentation is provided

  • A licensed engineering firm performs the study

Yes.
Virtual studies eliminate travel costs and reduce time, making them more budget-friendly.

Yes.
Virtual inspections can be scheduled within 24–72 hours, whereas on-site visits may require more coordination.

Both work, but On-site visits generally produce more granular documentation, which can support:

  • Annual fixed asset updates

  • Repair vs capitalization classifications

  • Disposition tracking

  • Recapture minimization strategies

Choose On-Site when:
✔ Property is large or complex
✔ Mechanical/industrial systems are involved
✔ You want maximum audit defense
✔ You want the highest accuracy possible

Choose Virtual when:
✔ Speed matters
✔ Budget is limited
✔ Property is standard (retail, office, MFH)
✔ Travel access is restricted

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