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Tess Honan is the Chief Operating Officer of ETS, where she has overall strategic and operational responsibility for ETS’ employees, performance, and execution of its missions and goals, while providing day-to-day management for the ETS Advisory Group. Previously she was Manager, Continuous Improvement at ETS. For over 15 years, she was with the Walt Disney Company, where she was responsible for themed entertainment design and implementation. For over five of those years, she was an Assistant Producer with prestigious Walt Disney Imagineering, where she executed over 180 projects annually, representing over $4M of work, supporting an overall $80M portfolio. She holds a B.A. degree in Hotel and Event Management from the University of Central Florida and is a Level 1 Sommelier. Tess lives in sunny Florida. She enjoys cooking, reading, and camping.